Last Updated: September 14, 2026

Welcome to Bayt Al Safwa. By accessing or using our website and purchasing our products, you agree to be bound by these Terms & Conditions. Please read them carefully before using the website or placing an order.

1. General Information

This website is operated by Bayt Al Safwa. The website provides customers with access to information about our products and allows customers to purchase products online.

We reserve the right to modify, update, or discontinue any part of the website, products, services, prices, or these Terms & Conditions at any time without prior notice.

2. Website Usage

You agree to use this website only for lawful purposes and in accordance with these Terms & Conditions.

You must not:

  • Use the website for any unlawful or fraudulent purpose.
  • Attempt to gain unauthorized access to the website or its systems.
  • Interfere with the security or operation of the website.
  • Submit false, inaccurate, or misleading information.
  • Use the website in a way that may damage, disable, or impair its functionality.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, availability, and other information displayed on the website are accurate.

However, product colors and appearance may vary depending on your device or screen settings.

We reserve the right to correct errors, update product information, or change product availability at any time without prior notice.

4. Prices

All prices displayed on the website are in Egyptian Pounds (EGP) unless otherwise stated.

Prices may change at any time without prior notice.

The final price applicable to your order will be the price displayed at the time you place the order, subject to any applicable delivery charges or other fees.

5. Orders

When you place an order through our website, you are making a request to purchase the selected products.

After submitting an order, you may receive an order confirmation. This confirmation does not necessarily mean that the order has been finally accepted.

We reserve the right to accept, reject, or cancel an order for reasons including:

  • Product unavailability.
  • Incorrect pricing or product information.
  • Incorrect or incomplete customer information.
  • Suspicious or potentially fraudulent activity.
  • Failure to complete payment when required.
  • Other circumstances that prevent us from fulfilling the order.

If an order is cancelled after payment has been made, any eligible refund will be processed using the applicable payment method and refund procedures.

6. Payment

We may offer one or more payment methods through the website.

Customers are responsible for providing accurate payment information and completing any required payment or verification process.

We are not responsible for delays or failures caused by third-party payment providers.

7. Shipping and Delivery

We deliver orders to the locations supported by our delivery service.

Delivery times displayed on the website are estimates and may vary due to circumstances outside our control, including weather conditions, traffic, public holidays, or courier delays.

Customers are responsible for providing accurate delivery information, including their name, phone number, address, and any other information required to complete delivery.

If an order cannot be delivered because the customer provided incorrect information or is unavailable to receive the order, additional delivery arrangements or charges may apply.

8. Returns and Exchanges

Returns and exchanges are subject to our applicable Return & Refund Policy.

Customers should inspect their order upon delivery and contact us as soon as possible if the product is damaged, defective, incorrect, or does not match the order.

Certain products may not be eligible for return or exchange due to their nature, condition, or applicable laws.

9. Refunds

Where a refund is approved, the refund amount and method will depend on the reason for the refund, the applicable return policy, and the original payment method.

Refund processing times may vary depending on the payment provider or financial institution.

We reserve the right to inspect returned products before approving a refund.

10. Customer Accounts

If you create an account on our website, you are responsible for maintaining the confidentiality of your login information and for all activities carried out through your account.

You agree to provide accurate and up-to-date information when creating or using your account.

We reserve the right to suspend or terminate accounts that violate these Terms & Conditions or are involved in fraudulent or unauthorized activity.

11. Intellectual Property

All content on this website, including text, images, graphics, logos, designs, product information, and other materials, is owned by or licensed to Bayt Al Safwa, unless otherwise stated.

You may not copy, reproduce, modify, distribute, publish, or commercially exploit website content without our prior written permission.

12. Third-Party Services

The website may use third-party services, including payment providers, shipping companies, analytics services, hosting providers, or other external services.

Your use of third-party services may be subject to the terms and policies of those providers.

We are not responsible for the availability, performance, or policies of third-party services.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Bayt Al Safwa shall not be liable for indirect, incidental, or consequential losses arising from the use of the website or the purchase or use of our products.

We are not responsible for interruptions, delays, technical problems, or circumstances beyond our reasonable control.

Nothing in these Terms & Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

14. Privacy

Your use of the website is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.

By using the website, you acknowledge that you have read and understood our Privacy Policy.

15. Changes to These Terms

We may update these Terms & Conditions from time to time.

Any changes will become effective when the updated version is published on this website. Your continued use of the website after changes are published constitutes acceptance of the updated Terms & Conditions.

16. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of the Arab Republic of Egypt.

Any disputes arising in connection with these Terms & Conditions shall be subject to the jurisdiction of the competent courts in Egypt, unless otherwise required by applicable law.

17. Contact Us

If you have any questions regarding these Terms & Conditions, your order, or our services, please contact us through the contact information provided on our website.

Phone: 01003787883

Website: Bayt Al Safwa